TLM IT User Skills – Office Units

For both Level 1 and Level 2, we have units that can be delivered in packages. The IT User Skills qualifications are made up of five to six units, depending on the credits.

The most popular package is the Office package. Office units are accompanied by two mandatory units; Improving Productivity Using IT (Unit 1) and IT Security for Users (Unit 4). These are to be completed alongside the practical Office units.

The office-based units* are as followed;

Spreadsheet Software
Word Processing
Presentation Software
Desktop Publishing

*Not all of these units need to be completed to be awarded the TLM Level 2 Certificate in IT User Skills in Open Systems and Enterprise (ITQ)

Level 1 vs Level 2

Learners need complete practical evidence for both Level 1 and Level 2 but for Level 2 we require more detail. These learners need to fulfil certain “describe” elements within the units as well as the practical documents.

Here are some examples of evidence submitted for these units.
 Link to office-based units

When it comes to the submission of evidence, your centre will be able to upload directly to TLM via a shared folder on TLM’s storage system.


We give new centres consultations and discuss how TLM can support your centre and learners.

  •     Recognition of Prior Learning (RPL)
  •     Unit mapping of RPL
  •     Full qualification support
  •     Qualification available with coursework only (ungraded)
  •     Graded qualification also available with exams on demand